Doubletree By Hilton Nairobi, Nairobi
About the Hotel
Doubletree By Hilton Nairobi is situated in the business district near Nairobi Central Business District. This 4-star hotel features contemporary design and offers a tranquil retreat in a busy urban environment. It is strategically located close to notable attractions such as Nairobi National Park and the Giraffe Center. The hotel is also within easy reach of shopping malls like Prestige Plaza and Yaya Centre, catering to travelers seeking both leisure and convenience.
Location
The hotel is conveniently located just off Ngong Road, making it easily accessible for travelers. It is approximately 5 miles from Nairobi’s city center and 13 miles from Jomo Kenyatta International Airport. Nearby attractions include the Bomas of Kenya Cultural Center and various museums, adding cultural richness to the stay. Guests can take advantage of the hotel's proximity to public transportation options and a roundtrip airport shuttle service.
Rooms
Doubletree By Hilton Nairobi offers 109 well-appointed rooms and suites, each featuring modern amenities like air conditioning and LCD televisions with satellite channels. Guests can expect comforts such as 24-hour room service, laptop-compatible safes, and complimentary tea-and-coffee making facilities. The accommodations are designed to provide a relaxing environment with soundproofed rooms for added privacy. Children aged 5 and under enjoy complimentary breakfast, making it a family-friendly choice.
Eat & Drink
The Atrium Brasserie at the hotel serves an extensive all-day array of Italian, Indian, and pan-Asian cuisines. The Piano Lounge offers a relaxing atmosphere with outdoor seating and live music on Fridays, alongside a selection of drinks and snacks. In-room dining is available until 10:30 PM for guests seeking the convenience of dining in their rooms. The diverse dining options cater to a variety of tastes while emphasizing local and international flavors.
Leisure & Business
Doubletree By Hilton Nairobi is equipped with a 24-hour fitness center and a business center for guests’ convenience. The hotel features six spacious event venues, including a ballroom capable of accommodating up to 250 guests for conferences and social gatherings. Business travelers benefit from meeting rooms equipped with contemporary technology, while leisure guests can unwind at the outdoor pool complete with a terrace. Safety measures include smoke detectors and security systems for peace of mind.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel provided a neat and clean room, albeit the bed configuration was not ideal. The spacious room came with excellent power showers, making the stay comfortable. Service was accommodating and generous, though some inattention was noted. The location was perfect for a quick transfer to Wilson Airport but was hindered by a dusty, deserted area. Dining was enjoyable but a bit pricey. Overall, a decent stay with some room for improvements.
I had a pleasant stay at the hotel. The rooms were super comfortable, very clean, and exceeded my expectations. The service was exceptional, especially from Ruth at Reception, who went above and beyond to assist us. The location was convenient for our morning flight from Wilson Airport. The dining options were limited and a bit pricey, but the fresh fruits were delightful.
The hotel rooms were spacious and really neat, but tired and dated, not as new and modern as the pictures suggest. Despite some noise from the reception and Friday jazz night, the experience was decent. The bed was uncomfortable being two beds put together.
The hotel pictures were a bit misleading as the rooms were tired and dated, not as modern as expected. However, the service, especially from Ruth at Reception, was exceptional. The location was not ideal due to construction nearby, but it was convenient for accessing malls. Dining options were limited, leading me to explore nearby coffee shops for better choices.
The hotel is misleading with tired and dated rooms, not as modern as the pictures show, but the pool access in a bathrobe is a discreet plus. The service is a mixed bag with some very helpful staff like Ruth at Reception, but inattentive overall. The location is not ideal, with construction nearby, but it's quite good for shopping. The dining options are limited and overpriced, leading me to go elsewhere for meals.
The hotel rooms were nice and comfortable but the noise from the reception and the restaurant was quite bothersome, especially during the jazz night on Fridays. The staff were terrific, welcoming, and helpful. The location was perfect for quick access to nearby malls but could use some improvement for families with kids. The dining options were quite tasty with some variety.